Our Services

Our Services

• GENERALLY AND REMOTE | CALL CENTER SERVICE

  Unlock Your Business Potential with TACEMA’s Customized Call Center Solutions!
  
  At TACEMA, we understand that every business is unique, and that’s why we are thrilled to introduce our latest service tailored specifically for you—customized call center solutions! As a leader in IT services and consultations, we have a proven track record of enhancing client operations and driving growth. Now, we’re taking it a step further by offering a call center that adapts to your specific needs.
  
  Why Choose TACEMA for Your Call Center Needs?
  
  1. Tailored Solutions Just for You: We believe that one size does not fit all. Our team at TACEMA will work closely with you to design a call center that aligns perfectly with your business requirements. Whether you need advanced call routing, specialized customer service features, or integration with your existing systems, we’ve got you covered.
  
  2. Expert IT Services at Your Fingertips: With years of experience in improving businesses through exceptional IT services, our team is equipped to provide comprehensive support. From system setup to ongoing maintenance, we ensure that your call center runs smoothly, allowing you to focus on what you do best—growing your business.
  
  3. First-Level Support You Can Rely On: Our dedicated staff is ready to deliver first-level support right from our office. We pride ourselves on being responsive and reliable, ensuring that your customers receive the high-quality service they deserve. With TACEMA, you can rest easy knowing that your call center is in expert hands.
  
  4. Boost Customer Satisfaction: A well-functioning call center is vital for maintaining customer satisfaction. By customizing features according to your unique needs, we help you improve communication with your clients, resolve issues swiftly, and enhance their overall experience with your brand.
  
  5. Scalable and Flexible: As your business grows, so should your call center. Our solutions are scalable, allowing you to add features and expand services as needed. This flexibility ensures that your call center evolves in tandem with your business needs.
  
  Join the TACEMA Family Today!
  
  We’re excited to embark on this journey with you, helping you build a call center that not only meets your expectations but exceeds them. Let us transform your customer service operations and empower your business to reach new heights.
  
  Ready to get started? Contact TACEMA today and discover how our customized call center solutions can make a difference for your business. Our team is eager to assist you every step of the way!

• APP DEVELOPMENT

  Mobile does not just determine how consumers see your organization — it also determines how your business runs.
  
  Mobile apps and website optimization affect everything; from whether consumers choose your
  products, to your organization’s productivity, and ability to harness strategic insight.
  We can help you build and execute an effective mobile strategy throughout your organization.
  Whether you need mobile app development services, a mobile optimized website, or just
  someone to help you unify your strategy and UX across platforms. We are here to help.
  
  We are offering the following services in this domain:
  
  • Android Native Development
  • IOS Native Development
  • Cross Platform App Development (React Native and Flutter)
  • Game Development

• WEB & E-COMMERCE

  Our web development and e-commerce retail solutions ensure your customers have a seamless experience.
  
  E-commerce has always been a challenge — and it is not getting any easier. Retail solutions need to create an appealing and consistent experience. From a customer’s first encounter with your brand through product delivery, and on to support and future purchases. Retail solutions need to provide a wide range of options and even customizations to customers, backed by an inventory management system that eliminates delays and ensures accurate fulfillment.
  
  We are offering following development services in this domain:
  
  • Shopify
  • Magento
  • Web Commerce
  • WordPress

• TECHNOLOGY SERVICES

  Your tech is only as good as the infrastructure behind it.
  
  Our information technology services ensure your infrastructure never lets you down.
  
  Infrastructure might not be the most exciting part of your information technology strategy, but it is arguably the most important. No matter how good your system is; substandard infrastructure will lead to poor user experience, low adoption, and decreased productivity, while discouraging buy in for future initiative.
  
  Our technology consulting can make sure your great work is supported by great infrastructure.
  
  We offer end-to-end technology services; including:
  
  • Assessments – performance, cost, and availability
  • Defining strategy and building roadmaps to align infrastructure with business objectives
  • Standardizing and optimizing your environment
  • Infrastructure and environment setup
  • Managing risks associated with deployments or migrations.
  
  Our services are granular; which means we can help you with virtually any hosting, networking, or any other information technology project. Whether you are looking for a partner to help upgrade your backend for an app rollout, or cloud services expert to manage your entire cloud migration process. Our team is here to help.

• CLOUD & TECH SERVICES

  Benefitting from cloud services is easy, but maximizing the benefits is difficult.
  
  From cloud migration, to managed services — unless you have the right partner.
  Businesses adopting the cloud can take advantage of numerous benefits; from reduced costs, to better performance and customer service, and improved security.
  
  As we mentioned: Benefiting from cloud services is easy, but maximizing those benefits is a challenge. The sheer number of cloud platforms and tools available can make creating a winning tech strategy a struggle — and that is before you even begin talking about cloud providers.
  
  We can help your company develop a mature approach to the cloud — from choosing the right platform, to executing a cloud migration, to refining your tech strategy. Whether you are looking for technology consulting to help you plan your next move, an ongoing support and managed services partner to control costs and improve efficiency, or just help configuring your AWS, Azure or Google Cloud landscape. We will help you thrive in the cloud.
  
  We can facilitate in following areas:
  
  • Azure
  • Aws

• PACKAGED APPLICATIONS

  Whatever packaged applications you use, we can optimize your enterprise landscape.
  
  Are your packaged applications getting you ahead? Or are you just struggling to keep up with updates?
  
  Packaged applications provide a straightforward and cost-effective solution that still offers plenty of flexibility and tenability for most used cases. But many companies struggle just to keep their packaged apps healthy and running — much less optimized and effective.
  
  With our company, you can stop struggling with your enterprise landscape and start benefiting from it. We offer deep experience in packaged apps like: Blue Yonder, PeopleSoft, and Microsoft SQL Server, across a complete range of business verticals. Our consulting managed services and custom development services enable you to stop catching up — and start getting ahead.
  
  We are can help by using following technologies:
  
  • BlueYonder
  • PeopleSoft
  • SharePoint
  • Microsoft

• CUSTOM DEVELOPMENT

  Application development shortcuts can be costly in the long run. Here is how we get custom development right the first time.
  
  Custom development does not just mean making a new product or interface — it means filling a hole in your ecosystem. Shortcuts in software applications or web development projects can complicate future upgrades, leading to integration or stability problems. By
  not doing it right the first time, you end up wasting resources.
  
  We offer a better path to custom solutions. Our multidisciplinary approach and broad skill set means we are always looking at the big picture. We always consider how your solution will integrate with the rest of your workflow — we want it to be seamless, interfacing perfectly with your current tech stack. Whether you are looking for a custom software application, web development, self-service tools, or all of the above, we have got you covered. We are offering
  
  following services in this domain:
  
  • Web & Mobile
  • Portals
  • Self Service
  • Intra/Extranet